Condition

Terms & Condition

Effective Date: 1 April 2026
Last Updated: 1 April 2026

Welcome to ProductFlo.ai (“Platform”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the ProductFlo.ai website, applications, tools, and related services.

By accessing, registering for, or using ProductFlo.ai, you agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

1. About ProductFlo.ai

ProductFlo.ai is an AI-driven product planning and decision-support platform that helps users refine ideas, gather requirements, plan initiatives, and generate structured outputs such as reports and documentation.

ProductFlo.ai is owned and operated by ProductFlo Private Limited, a company incorporated under the laws of India, with its registered office at:

[INSERT FULL REGISTERED ADDRESS HERE]

2. Eligibility

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Platform.

By using ProductFlo.ai, you represent and warrant that:

  • You have the legal capacity to enter into these Terms

  • All information you provide is accurate and truthful

If you use ProductFlo.ai on behalf of an organization, you represent that you are authorized to bind that entity to these Terms.

3. Account Registration and Security

Certain features require account registration. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Promptly update account information as needed

  • Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts containing false, misleading, or incomplete information.

4. Services Description

ProductFlo.ai may provide the following services:

  • AI-assisted idea refinement, requirement exploration, and planning

  • Structured brainstorming and decision-support workflows

  • Generation of reports, documents, and planning artefacts

  • Dashboards, collaboration features, and project organization

  • Integrations with third-party tools (e.g., Jira, Figma, Notion)

We may modify, enhance, or discontinue any part of the Platform at any time.

5. User Responsibilities and Acceptable Use

You agree to use ProductFlo.ai only for lawful purposes and in compliance with these Terms.

You must not:

  • Use the Platform for unlawful, deceptive, or fraudulent activities

  • Reverse engineer, decompile, or attempt to extract source code

  • Copy, modify, or distribute Platform content without authorization

  • Upload malware, harmful code, or disruptive scripts

  • Generate or distribute misleading, defamatory, or harmful content

  • Rely on AI-generated outputs without appropriate human judgment

You are solely responsible for ensuring your use complies with applicable laws and regulations.

6. Intellectual Property Rights

All intellectual property related to ProductFlo.ai—including software, models, designs, content, workflows, and branding—is owned by ProductFlo Private Limited or its licensors.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for internal business or personal purposes.

You may not reproduce, distribute, or create derivative works without prior written consent.

Any feedback or suggestions you submit may be used by ProductFlo.ai without obligation or compensation.

7. AI-Generated Content Disclaimer

ProductFlo.ai provides AI-generated outputs intended to assist planning and decision-making.

You acknowledge and agree that:

  • AI outputs are probabilistic and may contain errors or omissions

  • ProductFlo.ai does not guarantee accuracy or suitability for any purpose

  • All decisions made using Platform outputs are your sole responsibility

ProductFlo.ai does not provide legal, financial, medical, or professional advice.
You should independently validate outputs before implementation.

8. Payments, Subscriptions, and Billing

Certain features may require payment or subscription.

By purchasing or subscribing, you agree to:

  • Pay applicable fees as displayed at checkout

  • Authorize recurring billing where applicable

  • Cancel subscriptions before renewal to avoid charges

We reserve the right to modify pricing with reasonable notice.
Refunds, if any, are governed by our published Refund Policy.

9. Data Privacy and Security

Your use of ProductFlo.ai is subject to our Privacy Policy, which explains how personal data is collected and processed.

While we implement reasonable safeguards, you acknowledge that no system is completely secure and use the Platform at your own risk.

10. Third-Party Services and Integrations

ProductFlo.ai may integrate with third-party services.

You acknowledge that:

  • Third-party services are governed by their own terms

  • We are not responsible for third-party failures, outages, or data handling

  • Use of integrations is at your discretion and risk

11. Limitation of Liability

To the maximum extent permitted by law:

  • ProductFlo.ai shall not be liable for indirect, incidental, consequential, or punitive damages

  • Total liability shall not exceed the fees paid by you in the 12 months preceding the claim

This limitation applies regardless of the legal theory of liability.

12. Disclaimer of Warranties

The Platform is provided on an “as is” and “as available” basis.

We disclaim all warranties, including but not limited to:

  • Accuracy or reliability of outputs

  • Continuous or uninterrupted operation

  • Fitness for a particular purpose

13. Suspension and Termination

We may suspend or terminate access if you:

  • Violate these Terms

  • Misuse the Platform

  • Are required to do so by law or regulation

Upon termination, access rights cease immediately. Data handling will follow our Privacy Policy.

14. Indemnification

You agree to indemnify and hold harmless ProductFlo.ai and its affiliates from claims arising out of:

  • Your misuse of the Platform

  • Violation of these Terms

  • Infringement of third-party rights

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

16. Changes to These Terms

We may update these Terms from time to time.
Changes will be posted with a revised effective date.

Continued use of the Platform constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms:

Email: support@productflo.ai
Company: ProductFlo Private Limited